SupportFlowAI runs on your own infrastructure — billing is per connected mailbox account, not per person using it. How many admins, reviewers, and auditors you set up is entirely up to you.
Indicative figures for guidance: The amounts listed below are for general orientation. You can request a binding quote including support and maintenance terms directly from info@inspiredsoftware.de.
From a no-obligation trial with a single mailbox to a multi-person support department with several accounts.
Free forever for one connected mailbox account, with the full feature set (draft mode, full automation, audit log). No payment details, no contract commitment — runs entirely on your own infrastructure.
For every additional mailbox account beyond the free one. Includes update and support access for the duration of the term. Quantity adjustable at any time, cancellable monthly.
For larger numbers of mailboxes, multiple installations, SLA-backed support, or help with initial setup — put together to fit your needs.
Indicative figures based on the Basic license above — your actual quote may differ.
A support team sets up a single mailbox account and tests SupportFlowAI in draft mode. Cost: €0 — the Community license covers exactly this one account in full.
Two additional mailboxes (e.g. "Support-DE" and "Support-EN") are added to the free account: 2 × €19 = €38 per month, regardless of how many staff are set up as reviewers or admins.
A company operates seven mailbox accounts for different brands and locations on a shared installation. At this scale, an Enterprise conversation is worthwhile to tailor support SLA and terms accordingly.
No hidden costs: no setup fee, no minimum term for the Basic license — cancellable monthly.
Your data stays with you: Because SupportFlowAI runs entirely on your own infrastructure, there is no usage-based cloud billing and no data flowing out to an operator.
No seat trap: Adding new admins, reviewers, or auditors costs nothing extra — billing is based exclusively on mailbox accounts.
Install SupportFlowAI on your own infrastructure and try it out with no obligation using one account.
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